Policies
Privacy Policy • Terms & Conditions • Refund Policy
Privacy Policy
Effective Date: January 1, 2025
Sarwjan Kalyan Welfare Trust ("we", "us", "our") respects your privacy. This policy explains how we collect, use, disclose and protect personal information.
Information we collect
- Contact info: name, email, phone (provided voluntarily).
- Payment info: transaction IDs, amounts — handled securely by Razorpay; we do not store card details.
- Usage data: IP address, device info, browser and pages visited (analytics).
How we use data
- To process donations and issue receipts.
- To send updates, newsletters and program reports if you opt-in.
- To improve services and prevent fraud.
Cookies & tracking
We use cookies and third-party analytics to understand website usage. You can control cookies via your browser settings.
Third-party services
Payment processing is via Razorpay. We may use email providers and analytics services which have their own privacy policies.
Data retention
We retain donor records and transaction receipts as required by law and for audit purposes.
Contact
For privacy concerns or data deletion requests, email sarwjanwelfare@gmail.com.
Terms & Conditions
By using this website and making donations you agree to these terms.
Use of the site
Information on this site is provided for awareness and donation purposes. We reserve the right to update or modify program details.
Donations
Donations are voluntary and typically non-refundable. For exceptions and specific scenarios, refer to our Refund Policy below.
Intellectual property
All website content is property of Sarwjan Kalyan Welfare Trust unless otherwise stated. Unauthorized use is prohibited.
Limitation of liability
We are not liable for indirect or consequential damages arising from use of this site or donation platform.
Refund Policy
Donations are intended for charitable use and are generally non-refundable. We issue refunds only in the following limited situations:
- Duplicate payment due to technical error.
- Transaction failed but money debited (proof required).
- Large institutional grants returned within mutually agreed terms.
To request refund, email sarwjanwelfare@gmail.com with transaction details within 7 days.